WATER & SEWER EMERGENCY CONTACTS • MIDVALE, UTAH
Midvale Water & Sewer Emergency Contacts (84047)
When sewage comes up a drain or water won't stop running, the first question is who to call. This page lists the sewer and water contacts that serve Midvale, how to tell which one is yours, how to shut off your water fast, and when to call a cleanup crew. Save it before you need it.
Sewer Provider Contacts · Shut-Off Steps · Sandbag Info · 24/7 Cleanup Line
Which sewer district serves my Midvale street?
Midvale has more than one sewer provider, including Midvalley Sewer District, Midvale City Public Works and two smaller districts. Your utility bill names yours.
Sewer service in Midvale isn't run by one agency for the whole city. Different areas were connected to different systems as the city grew, so your neighbor across a main road may have a different provider than you. The quickest way to know yours is to look at the sewer charge on your utility bill or property tax notice. If you can't find it, call Midvale City Public Works and they can point you to the right district for your address.
Midvale Sewer District Lookup: Contacts
Use this Midvale sewer district lookup table to find the right number. Check that the provider matches your bill.
| Provider | Phone | What it covers |
|---|---|---|
| Midvalley Sewer District | 801-255-7321 | Sewer service for much of Midvale and north Sandy; office at 160 East 7800 South, Midvale. Asks residents to call the district first for a sewer backup |
| Midvale City Public Works | 801-567-7235 | City water service and city sewer areas; water main breaks, leaks at the meter, and questions about which provider serves your address |
| Cottonwood Improvement District | 801-943-7671 | Sewer service for some eastern areas near Midvale; office in Sandy |
| Sandy Suburban Improvement District | 801-561-7662 | Sewer service for most of Sandy and a small area of Midvale; office in Sandy |
| Salt Lake County Flood Control | (385) 468-6600 | County flood control channels and flood questions |
| Emergency | 911 | Any flooding that threatens life, power lines in water, or gas smells |
Phone numbers change from time to time. If a number doesn't reach the right office, check your utility bill or the provider's website.
Midvale Sewer Backup: Who to Call and in What Order
For a sewer backup, the order of calls matters:
- Stop using water. No flushing, showers, laundry or dishwasher. Every drain feeds the backup.
- Call your sewer provider from the table above. They check whether the public main in the street is blocked.
- If the main is clear, call a plumber. The blockage is likely in your private line, from the house to the main.
- Call a cleanup crew at (385) 337-3560 for the sewage inside your home. Sewage is Category 3 water and needs proper removal and disinfection. Sewage Backup Cleanup
- Call your insurance agent and check whether your policy has a sewer backup endorsement.
Midvale Water Emergency Number and Main Breaks
The Midvale water emergency number for city water problems is Midvale City Public Works at 801-567-7235. Call them for:
- Water bubbling up from the street, sidewalk or park strip.
- No water or very low pressure across the neighborhood.
- A leak at or near your water meter box.
- Water running down the street from an unknown source.
If the leak is inside your home, on your side of the meter, it's your responsibility. Shut off your main valve and call a plumber for the pipe and a cleanup crew for the water damage.
How to Shut Off Main Water Valve
Knowing how to shut off main water valve fast saves floors, walls and belongings.
- Find the valve. In most Midvale homes it's in the basement or utility room, on the wall where the water line enters, often near the water heater. In homes without basements, look in a crawl space, garage or closet near the front of the house.
- Turn it off. A round wheel valve turns clockwise until it stops. A lever valve turns a quarter turn so the handle sits across the pipe.
- Drain the lines. Open a faucet on the lowest floor to relieve pressure.
- Shut off the water heater's energy if the tank is leaking: gas to off or pilot, or the electric breaker off.
Test your main valve once a year. Old valves can stick, and it's better to find that out on a calm day.
Curb Stop Shut Off
The curb stop is a valve in the meter box near the street, between the city line and your home. A curb stop shut off is meant for the water provider's crews and usually needs a special key. Use it only if your inside valve fails and water is still flooding the house, and call Midvale City Public Works so they know. Never force a stuck curb stop; a broken valve there can make the problem worse.
Sandbags Salt Lake County Residents Can Use
During spring runoff and heavy storm seasons, sandbags for Salt Lake County residents are often made available through county and city emergency programs. Locations and availability change from year to year and storm to storm, so check Salt Lake County Flood Control or Midvale City's announcements when flooding is forecast. Place sandbags at garage doors, window wells and outside basement stairs, not against the foundation where they can trap water.
When to Call a Restoration Crew
Call (385) 337-3560 right away when:
- Sewage has come into your home through any drain.
- Water has soaked carpet, drywall or flooring.
- A ceiling is stained, dripping or sagging.
- Water reached a basement, crawl space or wall cavity.
- You can't tell how far the water spread.
A crew is dispatched immediately to extract the water, dry the structure and document everything for your insurer. Emergency Water Extraction
Storm and Flood Emergencies
For street flooding, clogged storm drains or water running toward homes during a storm, contact Midvale City Public Works. For flooding that threatens life or involves power lines, call 911. Once your home is safe, storm water inside needs contaminated-water cleanup. Storm Water Damage
Water & Sewer Emergency FAQ
How do I know which sewer district serves my Midvale home?
Look at the sewer charge on your utility bill or property tax notice, or call Midvale City Public Works with your address.
Who pays for a sewer backup in Midvale?
If the public main is blocked, the provider clears it. Damage inside your home is usually handled by your own insurance, often only with a sewer backup endorsement.
Is a water leak at the meter my responsibility?
Leaks on the city side are usually the city's. Leaks on your side of the meter are yours. Call Midvale City Public Works if you're unsure.
What number do I call for a water main break in Midvale?
Midvale City Public Works at 801-567-7235.
Should I call a plumber or a restoration crew first?
If water or sewage is still flowing, stop it first: shut off the main and call your provider or a plumber. Then call a restoration crew to remove the water and dry your home.
Save This Page, and Our Number
Emergencies are easier with the right numbers ready. Bookmark this page for the next time you need a Midvale water emergency number or a quick Midvale sewer district lookup. When water or sewage gets inside your home, call (385) 337-3560 and a crew is dispatched immediately.